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General Data Protection Regulations  {GDPR}

To comply with the GDPR which changed in May 2018 from the Data Protection Act, this covers all data/ information both written and electronically held plus photographs or any personal identifiable information.

Vision Day Support hold some information about our clients as this is needed to provide a safe and effective service.

This is information that is required by us to be able to support you/ your son/ daughter/ client in the best way that we can and especially in the event of an emergency.

This gives us a lawful basis to have your data but we also ask for permission and each client or their family / carer to sign a permission letter.

Should you no longer require our service then you will have the right to have your information deleted unless we are told to hold on to some information for a certain amount of time.

If any client/family think there is a problem with the way Vision Day Support is handling your data then you have the right to complain to the ICO International Commissioners Office, however we would hope that you would speak to us first with any concerns.

Our clients information is only seen by staff who understand the importance of confidentiality and would only be shown to other professionals on a need to know basis such as ambulance service in the event of an emergency  or social workers / other professionals providing input and  support.

We have to have robust support plans for each individual assessed as requiring day service support.

 Photographs are a great way for families and friends to see what we do at Vision and now we have our face book page and website for these to be enjoyed.

All clients or their families/ carers have signed a permission letter to allow their photographs to be published on our sites.

 Individuals Rights under the GDPR are 

the right to be informed.

the right of access.

the right of rectification.

the right of erasure.

the right to restrict processing.

the right to data portability.

the right to object.

the right not to be subject to automated decision making including profiling.